Store Information & Policies

Returns & Exchanges

Digital products

Unfortunately due to the method of distribution, digital products are non-refundable.

Physical Products

If merchandise is returned in brand new condition (including the original product packaging) within 30 days of purchase, a credit for the cost of the merchandise will be issued to the original credit card used for purchasing the item(s). If the return is the result of our error (we shipped the wrong product or the item is defective), we will provide a full refund including shipping charges for the wrong or defective items.

Please contact us with your order number and the name of the item you would like to return. We will then provide you with return instructions.

 

Shipping

 

Costs

Shipping is free for the United States. International shipping rates may vary, you will be presented with the total amount before checkout is complete.

 

Processing Time

Please allow 1-4 business days for orders to be processed after your purchase is complete. Note that this time may vary during United States Federal Holidays.

 

Tracking Your Order

Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24hrs for the link to activate.

 

International Fees

Most likely. Every country has different regulations on how they handle imported goods. Kyle Adams Design is not responsible for any additional taxes or fees.

 

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